Frequently Asked Questions
Frequently Asked Questions
Find answers to common questions about our tutoring services, scheduling, and more
We are licensed teachers with classroom experience who understand how to identify specific learning needs and adapt our teaching methods accordingly. Our approach focuses on building genuine understanding rather than just completing assignments, and we use interactive whiteboard technology to create engaging, visual learning experiences.
We provide comprehensive tutoring in Mathematics (Algebra I & II, Geometry, Trigonometry, Pre-Calculus, Calculus, Statistics), Science (Biology, Chemistry, Physics, Earth Science), English Language Arts (Reading, Writing, Literature, Grammar), and Social Studies (History, Geography, Civics, Government). We also offer specialized test preparation for SAT, ACT, PSAT, ISEE, SSAT, HSPT, and AP Exams.
All sessions are conducted via secure video conferencing with an interactive whiteboard. Students and tutors can write, draw, and collaborate in real-time on the digital whiteboard. We share screens, use educational tools, and provide a fully interactive learning environment that mirrors in-person tutoring.
You can schedule sessions directly with your tutor via email or text. We offer flexible scheduling including evenings and weekends to accommodate busy family schedules. Sessions can be scheduled as one-time help or ongoing weekly sessions.
We understand that schedules change. Please provide at least 24 hours notice for cancellations or rescheduling to avoid charges. Emergency cancellations are handled case-by-case. We're flexible and work with families to ensure consistent learning support.
Depending on the age level, we suggest 30 or 60 minute sessions. Some students decide on 90 minute sessions when needed, but this is rare!
Absolutely! We help students understand their homework assignments, teach the underlying concepts, and guide them through problem-solving strategies. Our goal is to build understanding so students can complete future assignments independently.
Yes, we offer comprehensive test preparation for standardized tests including SAT, ACT, PSAT, ISEE, SSAT, HSPT, and AP Exams. Our test prep includes strategy development, practice tests, content review, and personalized study plans using the Test Innovators platform.
You'll need a computer or tablet with a reliable internet connection, a webcam, and a microphone. We use standard video conferencing software and an interactive whiteboard platform. We'll help you test the technology before your first session.
Our rates vary based on subject level, session length, and frequency. We offer competitive pricing with package discounts available for multiple sessions. Contact us for specific pricing information tailored to your needs.
Yes! We provide a complimentary 15-minute consultation to discuss your student's needs, explain our approach, and determine if we're a good fit. This allows you to meet us and ask questions before committing to tutoring sessions.
We invoice bi-weekly via email, and allow packages to be paid in advance for a discount. Detailed payment terms are provided during the consultation process.
Yes, we partner with school districts to provide specialized services including Home-Hospital instruction, academic support programs, and special education services. We understand IEP and 504 plan requirements and work collaboratively with school teams.
Absolutely! Our tutoring is designed to support and enhance classroom learning. We can work with your student's teachers and curriculum to ensure our tutoring aligns with school expectations and reinforces classroom concepts.